Review & Content Policy
At Inno Supps, we value authentic feedback and user-generated content (UGC). Reviews, photos, videos, and testimonials from our customers help build a trusted community and allow others to make informed decisions. We are committed to handling customer content with transparency, fairness, and integrity.
How We Use Customer Content
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Reviews and testimonials submitted on our website or through third-party platforms may appear on our product pages, in marketing emails, or across our social media channels.
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By submitting content (reviews, comments, photos, videos, testimonials), you grant Inno Supps permission to use, reproduce, and share it across our platforms for marketing and educational purposes.
Moderation Standards
We want to maintain a safe and honest space for all customers. To do this, we may choose not to publish content that contains:
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Profanity, offensive or discriminatory language
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Spam, advertisements, or irrelevant content
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Private or sensitive personal information
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Misleading claims, including medical or disease-related claims about products
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Content that violates applicable laws or regulations
Our Commitment to Transparency
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We do not remove reviews solely because they are negative. Honest criticism helps us improve.
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We may lightly edit content for spelling/grammar, but we will not alter the substance of a customer’s opinion.
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If a review, testimonial, or post is shared in exchange for a free product, discount, or compensation, this will be clearly disclosed in compliance with FTC guidelines.
Incentivized Content
On occasion, we may offer free products, discounts, or rewards in exchange for honest reviews. Any content submitted under such conditions will always be disclosed as incentivized.